In Nova Hotels are not many customers to work with and get points, so I would suggest making NPC Customers with lots of variations and situations, whatsoever it would be fun for LRs to practice in situations like trolling, hacking, etc., and if they were AFK during trainings or did not attended a training. They can just turn on NPC Customers. It will be training them for a bright and better future.
Sincerely,
Marusidlorex,
Senior Team Member